Letters for adjustments

                                                      Pashupati  Wears

                                                      New road, Kathmandu

                                                                                                                             May 20, 1992

Mrs. Sharda Baral,

Rajendra & Brother's supplier,

Biratnagar, Morang.

Dear Mrs. Baral,

        We entirely appreciate you for notifying us in your letter of February 5 about the delay of our delivery of winter coats to your store. Please accept our apologies for the delay and inconvenience.

In fact, the cargo had gone astray because it was handled by one of our new clerks, and we had to retain it which ultimately resulted in the delay.

We have realised you as a good customer and have enjoyed doing bussiness with you. Therefore, we accept your terms of replacing the items.

We would also like to assure you that such a mistake will not occur again and would like to thank you for giving us an opportunity to continue our business relation.

                                                                                                                               Yours sincerely,


                                                                                                                                 R.P. Sharma 


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